Think Pipeline can support increased quarterly revenue, customer satisfaction and loyalty or cross sell/upsell into existing accounts. Allow your team to focus on the strategic business and utilise one of our internal SDRs or Account Managers to look after the rest.

Internal SDR

• A dedicated SDR that works alongside your external teams, managing deal registrations, updating your CRM and owning opportunities and accounts
• Upsell/Cross sell into existing accounts to improve retention and increase revenue
• Warm up new geographies
  
• Multi channel management:
  • Inbound follow up including
  • Managing online chat,
  • Inbound marketing leads and content syndication follow up
  • Social engagement
    
    

Customer Success/Retention

• Dedicated Account Manager to own accounts post sale
• First point of contact for accounts not covered by internal resource
• Support delegate and manage customer enquiries post sales
• Own renewals and upsell quota